Privacy Policy

1. Introduction

Text2Post ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

When you register for an account, we collect:

• Account Information: Email address, username, password (encrypted), and phone number
• Content: Voice transcriptions, blog posts, and any other content you submit through the Service
• Social Media Credentials: OAuth tokens for LinkedIn and Twitter (encrypted and stored securely)

2.2 Information Collected Automatically

When you use the Service, we automatically collect:

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: IP address, browser type, operating system, device identifiers
• SMS Metadata: Phone number, message timestamp, delivery status
• Cookies and Tracking: Session tokens, preferences, and analytics data

2.3 Information from Third Parties

If you connect third-party accounts (Google, Apple, LinkedIn, Twitter), we receive:

• Profile information (name, email, profile picture)
• Authentication tokens to post on your behalf

3. How We Use Your Information

We use your information to:

• Provide the Service: Process SMS messages, transform content using AI, publish blog posts, and cross-post to social media
• Maintain Your Account: Authenticate users, manage account settings, and provide customer support
• Improve the Service: Analyze usage patterns, fix bugs, and develop new features
• Communicate with You: Send confirmation SMS messages, publication notifications, and service updates
• Security and Compliance: Detect fraud, prevent abuse, and comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Third-Party Service Providers

• Twilio: For SMS messaging services
• OpenAI: For AI-powered content transformation
• Cloud Hosting: For data storage and infrastructure (AWS, Vercel, or similar)
• Analytics: For service improvement and usage analysis

4.2 With Social Media Platforms

When you enable cross-posting, we share your published content with LinkedIn and Twitter according to your settings.

4.3 For Legal Reasons

We may disclose information if required by law, legal process, or to protect the rights, property, or safety of Text2Post, our users, or the public.

4.4 Business Transfers

If Text2Post is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Passwords are hashed with bcrypt; OAuth tokens are encrypted with AES-256
• Secure Transmission: All data transmitted over HTTPS/TLS
• Access Controls: Limited employee access to personal data on a need-to-know basis
• Regular Security Audits: Ongoing monitoring and testing for vulnerabilities

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Necessary to provide the Service
• Required by law or for legitimate business purposes

When you delete your account, we will remove your personal information and blog posts within 30 days, except where retention is required by law. Social media posts will remain on their respective platforms.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from SMS notifications by replying STOP or updating your settings
• Withdraw Consent: Disconnect social media accounts or revoke access at any time

To exercise these rights, please contact us at privacy@text2post.com.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze usage patterns and improve the Service

You can control cookies through your browser settings, but disabling cookies may limit certain features of the Service.

11. SMS Privacy

When you use our SMS-based content submission:

• We store your phone number to identify and authenticate you
• Message content is processed by AI to create blog posts
• Message metadata (timestamp, delivery status) is retained for service operation
• We do not share your phone number with third parties for marketing purposes

For more details, see our SMS Terms of Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or service notification. Continued use of the Service after changes constitutes acceptance of the updated policy.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: